- Delivery time may be slower than expected for a number of reasons such as: Customer address is not correct, Customer is not at home, Delivery staff cannot contact customer, natural disaster, fire, ... If for META reasons, we will contact you to re-arrange a reasonable delivery time.

- In case the customer has not received the goods after the estimated time has passed, please give us feedback so that we can take the fastest remedial measures. During the waiting period, if you want to change your order (Change products, Don't want to receive goods, ...) but the service side has not yet delivered customers, please notify META again so that we can deal with them. delivery service.